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Case Studies HSBC

Infusing AR to build the brand everywhere: Wishing tree in every corners of Hong Kong

Client: HSBC, Wunderman Thompson

🏆 2023 Effie Awards Hong Kong: Topical & Annual Events: Seasonal Marketing - Products / Services (Bronze)

Visiting a wishing tree is a tradition ritual in Hong Kong, and people flocks to physical wishing trees around the city to make their wishes. With AR technology, we are able to create a virtual wishing tree that can be accessed from anywhere in the city. With brand identities further infused into the main wishing tree visuals, we are able to create an unique and engaging experience that resonates with the brand's offerings.

1.23 Go Goal Day Wishing Tree

The Challenge

HSBC needed to connect with Hong Kong residents in a meaningful way during an important seasonal period. In a competitive banking market, they sought to stand out by bridging traditional cultural practices with modern digital engagement. The challenge was to make their brand relevant and accessible to customers across Hong Kong while honoring the local tradition of wishing trees, which are typically limited to specific physical locations.

The Solution

We developed an AR-powered virtual wishing tree experience that could be accessed from anywhere in Hong Kong via mobile devices. This innovative approach democratized access to the traditional wishing tree ritual while seamlessly integrating HSBC's brand identity into a culturally significant experience. The AR technology allowed HSBC to bring their brand directly to customers wherever they were, creating an engaging digital touchpoint that reinforced brand presence during their "1.23 Go Goal Day" campaign.

"[HSBC] rejuvenated and partnered with brands that
share the same language with our end customers...,
it’s all about using the right marketing content and channels to communicate with customers.”

Brian Hui
Head of Marketing and Customer Proposition, HSBC
on Marketing Interactive